We want you to be happy with your purchase. If you are not 100% satisfied, you may send it back and get a full refund or exchange the product for another one within 30 days of purchase. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Product(s) returned directly to BlueSmart mia must have been originally purchased from our website www.bluesmartmia.com. Any product(s) purchased from any other retailer and/or website must be returned to their original purchase location and are subject to the retailer’s and/or website’s return policy. Customers are responsible for all shipping costs associated with the returning of their product(s) and assume all risk of loss or damages when shipping your return to BlueSmart mia.